Returns & Exchanges
Officine Générale offers a seamless return process within 14 days of receiving your order, provided the items remain in their original condition with all tags attached. We are committed to ensuring your complete satisfaction with our Parisian-tailored collections.
Initiate Your Request
Log into our online returns portal using your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging and include the printed return form to ensure efficient processing at our warehouse.
Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at the nearest authorized collection point or schedule a pickup.
Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund will be issued to the original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing